Our ice machine in our refrigerator had not been working for about 1yr. We finally decided to call someone to fix it. I googled appliance maintenance repair and read some reviews. I saw the reviews for Alpha Appliance and about Vic and I liked what I read. Called them and got an appt. Vic came out and checked everything. He told us what the issue was. Ordered the part and came out the next day to put it in. He was very professional and nice. The pricing was not bad either. Thank you Alpha Appliance Repair for sending Vic.
Nikolay did an excellent job diagnosing my washing machine issue. He was very thorough and checked all systems. I will definately refer your to all my friends who need appliance repair!
They arrived on time diagnosed the issue gave me a great price fix the issue very courteous respectful of my home would 100% recommend for future repairs if anyone is looking The tech was polite and and able to inform me of the issue and how to fix it without trying to oversell me or overcomplicate his explanations thank you for your service
Excellent. Vic knows what he's doing, is very accommodating, and provides wonderful customer service.
Great job!
It was amazing. The tech Vic came in and found the problem right away. He was polite, very professional and knowledgeable. I was able to have the issue fixed and using my dryer the next day. Thank you Vic. Will use Alpha again!
Fixed my elderly mother's dishwasher. Showed up on time, figured out what was wrong and gave a reasonable estimate. Came back the next and fixed it! Excellent service!!!
Able to schedule Service appointment quickly, determined problem, had to order a part and was back out to install next morning. Have already recommended company to a friend.
Very professional.
Working with Vic was awesome. He was on time, found the issue, ordered replacement parts, and promptly returned to fix my dishwasher. Everything from making the appointment to the repair was flawless and easy. Thank you!!
Vick with Alpha repair was super responsive and timely. He had great follow up and made sure we were happy with our repairs. He did our dishwasher, microwave, and garbage disposal.
Your employee Vick was amazing and so professional. He deserves recognition. We will definitely use your service again. He texted us with updates as to his arrival. He was punctual and did a great job. Thank you Also your window of service time—one hour was so much better than other companies that give minimum of 4-6 hour window !
JOHN AND NIC WERE GREAT. SERVICE WAS OUTSTANDING.
My Technician Slav was Wonderful!!!! He was kind - did an Amazing job and cleaned up beautifully!!! I would Highly recommend this company !!! They were here the very next day after I called - on time - so helpful and came back the next day to do repair!! Thank you for everything !!!
Called Monday morning, set an appointment at 3 in the afternoon, the repairman arrived on-time, and diagnosed the problem with the dishwasher. Dishwasher repaired at 2:30 Tuesday. Fast, professional and courteous service and a fair and reasonable price. Highly recommend Vic an Alpha Appliance Repair.
Vick was on time and knew exactly what was wrong with my refrigerator. He ordered the part and came on time to replace the part. He did an excellent job.
I had multiple issues with my Samsung refrigerator. Ice building up under my freezer draw, ice maker not working unable to dispense water, fridge not cooling. Vick came out and fixed my issues with the refrigerator. I must add Vick was on time the first day he came and also the second time to replace the parts.
Alpha service was great, the tech was very friendly. He came out twice becuase of my appliance issue and I was not charged the second time. His communications and manners were awesome. I will call them again.
Great job by our technician! Friendly and on time
Tim provided outstanding service. He promptly addressed the issue, swiftly diagnosing and resolving the problem with our dryer. His efficiency and honesty were impressive. The dryer now works better than it did previously. I strongly recommend his services to anyone facing unexpected dryer problems.
great service! very professional!
Vic did another great job getting our icemaker to work.
Super fast service. Quick remedy for the issue. Vic was a pro. Thank you!
Quick response and diagnosis
Tim was on time and took no time at all to diagnose my dryer issue. He also fixed it in less then 30 minutes. Very pleased with the service! Thank you so much!
They came right away! They knew what they were doing and did a great job!
Our repair person, Tim, did a great job. He was very courteous and kknowledgeable. I would recommend him to anyone.
Quick response. Quick repair
Thank you for your service
Vic was great. He identified and corrected the problem quickly and was very respectful. I will use this company again. Thank you.
Great experience! Tim diagnosed the problem within minutes and had the parts in stock. Seamless transaction
Tim was timely, courteous, clean, and professional. Highly recommend him and his company for any repair needs. Thank you Tim
The repair tech, Tim, arrived on time, was very professional and knowledgeable. I am completely satisfied with the service that Alpha Appliance Repair provided. Will be using them again in the future.
Quick to come out, and 25% cheaper than any other quote.
Highly recommended 👌 I was on my way to buy a new freezer and in front of me was a van from Alpha Appliance Repair. Pulled over and googled them. Called and set up a service to see why my upright freezer stopped working. They saved me hundreds of dollars. It was out of freon! The tech, Vic is Awesome 👌 👏 👍 Very professional, great service, very informative and kept me up to date on every aspect of the service. Kudos to Vic!!! We definitely need more Vics. Thank you so Very Much, Alpha!! Will always use Alpha in the future and tell my friends and family. Thank you
Tim K was very professional. He arrived on time and assessed the problem with my dishwasher within minutes. He ordered the necessary parts and had my dishwasher fixed and running like new. Would highly recommend.
Alpha was very responsive and quick. Tim was a nice guy who fixed my washing machine quickly. Would recommend!
I highly recommend Tim of Alpha appliance repair. He did a great job fixing my fridge!
The repairman was on time. He advised what the problem was. The repairman was very professional. If needed I will call your service again. Thank you.
Tim did a great job. He came out on Thanksgiving to fix my refrigerator and I am very happy.
Vick was very professional and polite and explained what was going on. He also communicated well about work and parts status.
I highly recommend Alpha appliance repair for any repair needs. I was in a bind close to thanksgiving and needed assistance with my dishwasher. Tim was super helpful and was able to get my dishwasher up and running again. I appreciate their communication, and great customer service.
Thank you! Excellent service! Very Professional. Thank you!
Excellent service
Friendly and courteous. Will definitely call them in future if needed
Awesome company, great service and communication, no need to call anyone else, thanks Vic!
Vic is very knowledgeable and understanding. Feel like he really cares about the customer.
Very professional thank you
Excellent service. I will use this business again in the future. Will definitively recommend this company to other members of my family and friends. Vick is a excellent technician. He has a pleasant personality and manages his time very well. I could say he is an asset to every employer he works with. He is a professional.
Excellent service.
Vick was fantastic in and out made my thanksgiving possible with my working stove. Very professional thank you !
Had a wonderful experience from Vick G who worked on my Kenmore washing machine and appreciated the quick response and explanation of the problem which reduced my anxiety. Have other Kenmore products so will use Alpha Appliance Repair for future problems that may arrived.
Alpha Appliance is professional and they did an excellent job replacing the compressor and cleaning the condenser on my LG refrigerator. I Gafur arrived promptly on time, did the repairs, and was done within an hour and a half. Excellent service!
Did the job quickly and made me happy 😃
I asked for a microwave repair and they did it at the same day. I didn’t have to wait the parts to be ordered.
He showed up earlier than expected, but that worked perfectly for us.
Had an issue with our refrigerator. I called and they were out within a couple hours with a diagnosis. Will definitely use again.
Vic was on time, very professional, kind to everyone in the house that he came across, and worked hard to diagnose the issue with our washing machine. Unfortunately the issue with our machine would require a couple parts that would have cost more than just replacing the unit, so we opted out of repair. Vic explained the cost of the parts to us and saved us a lot of money. We are grateful for his honesty and integrity. We would recommend these guys if you have any appliance repair needs for sure!
Vick was great - gave me a lot of good information too relative to his picks on best refrigerators as I've had nothing but issues with this Samsung, but decided to get the thing fixed for now.
I was completely amazed with the knowledgeable young man that completed appliance repair for us . This company has great reviews and I know why ... I called late morning on Monday , scheduled appointment for Tuesday which then called to say he could be here earlier then set appointment time if that was ok and convenient for me . He diagnosed problem in less then 10 minutes explained thoroughly to me and showed me what cost would be first if I wanted to continue with repair. He had problem fixed and was out the door in less then an hour! Very professional with a nice personality always means a happy satisfied customer . Thanks :)
Very happy
Alpha appliance repair were quick to respond, they scheduled the service also quickly and repaired my refrigerator on the same day, I will recommend them to call for any repair work on the appliances Sunil Sharma
Great job! Second repair. They came out within two hours and saved my butt. Really friendly as well.
Technician went above and beyond!
Vic was excellent and very friendly. He should be highly commended. In fact...a raise might be in order!!!
This company answered on the first contact and repaired my washing machine within just a few days. My machine wasn’t draining, so they had to first come diagnose the problem, order a part, and then repair it. All within what I consider to be a reasonable price. :) I also have a busy schedule so they were willing to do everything while I wasn’t even home. Vic was my technician. Thank you guys!!!
excellent service, very prompt and good value
Excellent prices and timely service. 10/10. Will call again.
5 STAR, excellent service, communication, and responsive! Will definitely use again and recommend!
Great service quick service nice guy very professional and I was impressed overall, I would definitely use them and recommend them
I had an issue in my built in kitchen aid oven, they send me a guy his name is Vec and he was great and very smart. Other companies could not fix that issue before but they did 😊
Vick was very nice and professional! Kept me up to date on scheduling! Will use again.
Great service. Vick did a great job and got our appliances fixed the very next day after his initial visit. Will def use them again!
I called several companies to repair my outdoor range hood. Alpha Appliance Repair was the one that could fix it. Job well done too.
Vic from Alpha Appliance was great. He took the time to really show us what was wrong with our washing machine instead of just telling us and hoping we took his word for it. We appreciate the honesty on the estimated cost of repair. It’s not often that a repair company doesn’t make you feel gouged after they leave, but my husband and I felt we were treated fair and honest.
The repairman was very knowledgeable about his job. He was kind and friendly, and repaired the appliance within a reasonable time. He was prompt, ordered the part, received it back when expected, and installed it in a very short time. I recommend your service to everyone.
Amazing customer service. Both my washer and dryer went out and I was able to get someone out the next day and then it was fixed 2 days later.
Vic was great and very informative on our options. We chose the more expensive repair due to how he genuinely educated us through the process.
Great communication and response was super quick and professional along with Guarantee warranty which was nice with overall price which was expected
Prompt, professional, and efficient service! Thank you! =)
Thank you for your time.
First appliance company to exceed my expectations in service, pricing, reliability, and professionalism. Vic has earned my future business.
The service man was professional and kind.
Vick Godnyuk from Alpha Appliance Repair was great! He was professional, responsible and respectful. We had a great experience. Thank you
Excellent service! The technician was very nice and knowledgeable.
Received same day service which was a big surprise as I needed save day service. He was very prompt and after troubleshooting, he gave us reason for problem and several honest options to resolve problem without pressure to repair refrigerator. We appreciated that greatly. Will definitely use this repair service for our appliance needs.
My washer would not drain, and the person who came was efficient and drained the washer and replaced the computer board within 24 hours !! Great service
Vick just repaired our washing machine and we couldn't be happier with the service. We were able to get an appointment for the next day (Friday) and Vick diagnosed the problem quickly. There was great communication and they were able to get the parts over the weekend and he was back on Monday to complete the repair. He was very professional and worked quickly and efficiently. We would definitely recommend them and will be using them for any future appliance repairs.
Tech , (Vic) was very professional, on time, called ahead, performed excellent work.
Vic was on time, he was straight forward with the issue, got my machine working again at minimum cost
Quick service. Very friendly technician. A little pricey but is ok.
After testing and checking things on my refrigerator, it was determined that a repair was not necessary but to call back if further issues for the original contact happened again. Victor was very professional and answered all my questions. I will definitely contact keep this number in my phone thank you,
Great job, Alpha is my go to for any appliance repair, and shoulder yours as well. Did exactly what was needed, on time, fair price and courteous
Vick was excellent. He repaired my freezer quickly and quietly in one evening. He was tidy and the only way you would ever know he was there is because the freezer now works.
The guy that fixed my washer was very kind. He was very professional. He knew what he was doing and what parts needed to be ordered. He was very quick and about getting the job done too. In all he did a great job!
I will recommend this place to fix your appliances, very reliable and professional,Thank you.
Vick was punctual, very professional and got the job done for me..
Super nice guy and very helpful 👍
Vick came out to repair the dryer because it would not heat. I was so sure after checking several things as per U Tube that I concluded it was the dryer heating element. That would be an expensive fix! To my surprise after my dryer was completely dismantled, he pointed to the sensor which was located on top of the heating element housing. He installed the new sensor and put my dryer back together and its as good as new! I was glad it did not take long to fix it and now my household is back to normal. Thank you Vick for fixing my dryer so fast and yes, the next appliance that acts up, i will call Alpha Appliance Service! The professionalism was so much appreciated as well as the speed in which my dryer problem was diagnosed and new part installed!
Great service - the technician Vick was polite professional and did a great job fixing my fridge. Honest company good prices. Would recommend!
Showed up promptly and communicated times very well. Also didn’t mind answering my questions. Well mannered and knowledgeable.
They provided me with quick and economical service! That’s a lot to ask lately. But they did it well and with a smile.
Very professional tech came out and was very communicative and polite. Very efficient in his testing of my machine and evaluating proficiently as well.
Vick was amazing!! He was on time and was able to fix my fryer with reasonable time & price!!
John was very helpful - listening to my request for repair and issuing a fair price for the repair. Vick, the installer was prompt, courteous and focused. Admired how patient he was doing the repair. Would gladly recommend Alpha to my fellow home owners in this condo complex. Joe Ouellette
Very Professional service !
He was very kind promp that wat I like he knew wat he was doing an gave good advice to the best of his knowledge I want hasatate to call u all again the price was acceptable
Excellent on time service. Will recommend to others
Vick called this morning and asked if I was available now that he could actually come a little early. He figured out what was wrong very quickly and gave a quote for repair. The ONLY reason I didnt have Vick with Alpha do the repairs is because the washer unit is old and it wouldn't be financially worth it. Thank you Vick. I do look forward to using this company again when in need.
Excelente!
Super fast getting here. Found the issue but unfortunately it would cost as much to fix it as it would to buy another. He was honest and forthright.
I had a great job with the Vic very friendly.
Vic was on time, professional, and very knowledgeable. I would definitely hire him again anytime I need an appliance repaired.
Appreciated their response on Friday afternoon of the coming long weekend!
Very amazing service! Went above and beyond to make sure that everything I needed fixed was done asap and at the best quality. Anyone looking for their new favorite appliance tech, look no further
I had Vic come over in a timely manner, gave a reasonable quote unlike other companies I have delt with in the past, and definitely is knowledgeable in his practice. Definitely would recommend to friends and family.
I had 2 appliances with issues and the repair man explained each step to me that he was checking. Great communication and great honest service.
On day 2 of our vacation at Disney World… our refrigerator broke. We brought our own butcher box meat from Connecticut to Orlando to make sure we’re eating well all vacation. I googled for an appliance repair near me with no one who advertised “same day repair” actually being able to come out that day. Vech from Alpha Appliance Repair LLC came out that day. He had a spare part in his truck and my fridge was cooling again! Huge thanks!
Was very helpful, kind, honest and professional, did not try to charge us for things we didn’t need. Got there same day. Happy to support this small business!
Service was prompt & professional.
Great and quick service. Had my fridge diagnosed and fixed same day.
I was having issues with my dryer not heating and these guys were able to get me back up and running the same day since they had the part on the van. Would use their services again!
Wonderful job, HE was COVID-19 compliance. He was on time very professional, came in gave me a reasonable price ordered the part and then came back the next day, early very impressed definitely will use this company again Vick was incredible
Everything was done in a timely manner and very professional . 10/10 !
The service is the best I have ever had. Very professional and detailed. Told me everything that I needed to know. Would definitely recommend!
Very happy with my service, highly recommend this company for appliance repair needs!
Quality service. Came out on the weekend as an emergency call regarding my deep freezer. Was able to get it fixed same visit. Very nice young man.
Great service, Highly recommended!